Our Promise

We Promise

Guarantee: We promise our customers a new device experience and great value from every new or refurbished and open box electronic device we offer.

Our promise to you includes:

  • Every refurbished product costs a fraction of buying new.
  • Every product we offer is carefully and professionally tested and refurbished by people who love and understand technology.
  • Every refurbished product is delivered clean and carefully packaged.
  • Every refurbished product is safe and completely cleared of any data from previous users.
  • Every refurbished product arrives with everything you need to get started, including new and fully-licensed operating system software where required.
  • Every item includes a minimum one year warranty.
  • Satisfaction Guaranteed 

We want you to be satisfied with your Royal Computing Products (RCP) purchase, so you may return any item within 90-days of our invoice date, no questions asked. 

All purchases from Royal Computing Products (RCP) Sustainable Electronics® (“Royal Computing Products (RCP)”) are covered by a minimum one year Limited Product Warranty. Royal Computing Products (RCP) guarantees that your product will be free from defects in materials and workmanship from the original date of purchase through the end of the Warranty period, or Royal Computing Products (RCP) will replace defective products, no questions asked. 

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